She Fell Out of a Safari Vehicle: When Disclaimers Fail
“The big print giveth and the fine print taketh away.” (Tom Waits) You have almost certainly signed a disclaimer at some point. A waiver before a trail run, an indemnity form before a bungee jump, a clause buried in a brochure. Businesses rely on these documents to limit their exposure when things go wrong. A […]
Hamburger From Hell Takes a Bite out of Restaurant’s Profits & Reputation
Imagine tucking into a delicious hamburger at your favourite restaurant, only to suddenly feel a sharp pain in your throat and realise that something awful is stuck there. The next five days are a nightmare of fear, pain, hospital beds and unsuccessful operations. That’s exactly what happened to an unfortunate diner who sued a Stellenbosch […]