Your New Car’s a Lemon: Here’s How to Make Lemonade and Get Your Money Back
“Lemon law, noun – a law that states that you can return a motor vehicle to get it repaired or your money back if the vehicle is no good.” (Oxford Learner’s Dictionaries) The car you just bought on instalment sale turns out to be a complete lemon. But when you return it to the dealership […]
Brand-New Car Giving You Nightmares? CPA to the Rescue
You buy a brand-new car. “Great”, you think, “there’ll be no defects in a new car”. But you’re wrong – you notice an odd rattle, a mechanical failure, a patch of rust. The dealership refuses to replace the car or repair it. What can you do?
Two recent High Court decisions confirm that the CPA (Consumer Protection Act) will come to your rescue, but only if you follow the correct procedures and only if you can prove what you need to. Let’s see why the buyer in the first case lost but the second buyer won…